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    Virtualization

    Virtualization enables businesses with multiple servers—whether it’s two, twenty, or more than 100—to more effectively simplify and stabilize your IT infrastructure. Suited for companies of all sizes, virtualization optimizes your computing resources to increase hardware utilization, in alignment with your business continuity and growth plans.

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    Support

    Technology and support go hand-in-hand. With superior client service, we handle all of your IT issues so you can focus on your core business. Our experienced professionals proactively monitor and maintain your systems to keep your business running smooth— and making money—while responding quickly and effectively to your user requests.

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    Virtual Director

    As your company grows, your IT infrastructure must keep pace. Our “Virtual Director” solution provides the resources, expertise, and oversight to streamline management of your systems and processes. We work closely with you to understand your business objectives, and then follow term goals.

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    Migrations and Transitions

    Leading companies don’t sit still. Whether you’ve outgrown your current platform or are seeking new functionality, you need a partner who can help you implement smoothly and with minimal disruption to your business. From software applications and email systems to physical and wireless network implementations, we upgrade you quickly and efficiently.

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    Cloud Enablement

    More companies are moving their IT infrastructure, software, and resources to the “cloud” to take advantage of increased services at a lower cost. Our professionals remain on the cutting-edge of this technology shift to help our clients manage their cloud computing strategies—often a hybrid of private and public cloud environments.

Who We Are

KDInfotech is a leading IT services company for small- and medium-size businesses throughout Silicon Valley and the San Francisco Bay Area. With decades of experience managing all aspects of your IT infrastructures—from workstation performance and application support to communication systems and network administration—we serve as a reliable, single-source IT partner to keep your business operating smoothly.

Core Values

Our primary purpose is to provide quality technology solutions and responsive service at a reasonable price, so that our clients can focus on their business and customers. Since our inception, we have fulfilled this purpose by living out four basic yet important values—with every interaction, each and every day:

  • Integrity— We are forthright with our clients, saying what we mean and following through on our word. We work to understand your business and provide only solutions that you need, remaining accountable for our decisions and actions.
  • Transparency— We practice total transparency and openness in our business operations and client relationships. While we take ownership for the solutions we implement, you always retain access to your systems readily available to your business.
  • Quality— We focus on quality in every aspect of our business, from the people we hire to the services we deliver. We leverage high standards of excellence to develop solutions, versus quick fixes, for our client’s long-term IT infrastructure needs.
  • Service— We put our clients at the center of everything we do, always striving to exceed their expectations. Our availability, responsiveness, and personal attention is key to building trust and satisfaction, giving our clients confidence in reliable IT support when they need it.

History

KDI has evolved from humble beginnings into a full-service IT consulting company working with extraordinary clients and world-class technology partners. With continued growth and financial stability, we focus on building long-term relationships to help our clients achieve their ongoing business goals—now and for years to come. As our company expands, we continue to provide support that has set KDI apart.

Leadership

KDI is led by seasoned professionals with years of industry experience helping companies manage their IT infrastructure and resources. Their commitment to service, quality, and innovation is passed throughout the organization, creating a culture of excellence among all team members. Our clients benefit from KDI’s diverse background and resources, as well as direct and personal access to our leaders.

Douglas Hofgartner, Principal

Douglas has worked in Silicon Valley for nearly 20 years and leads KDI’s business development and operations. Having held various positions throughout his career— from system administration to operations management—Douglas understands the challenges companies face across their entire IT infrastructure, and the solutions required. Before establishing KDI, Douglas worked at Google, where he led a large international team responsible for deploying video conference technology across the company’s worldwide offices. Prior to that, he worked at leading semiconductor company Altera, enabling client side backups for the company’s more than 1,000 workstations.

Ken Farnham, Principal

An industry veteran with 20 years’ experience in Silicon Valley, Ken leads KDI’s client system architecture and infrastructure design and maintenance. During his career, Ken worked his way from system administrator to IT director at various companies. Before establishing KDI, Ken was responsible for SOX compliance and infrastructure uptime at Hercules Technology Growth Capital, a public financial institution. Prior to that, he was senior system architect in the digital marketing industry and also responsible for website uptime at various Fortune 500 companies.


Our Solutions

Managed Services

KDI’s scalable, end-to-end managed services provide full support—and peace of mind—across your entire IT infrastructure. Our extensive resources manage everything from desktops and mobile devices to servers and networks to communication systems and cloud applications. We can work alongside your existing IT staff or independently to address all your IT management needs, focusing on increased uptime and decreased cost for your business.

Professional Services

KDI’s professional services help you assess the unique needs of your business and then implement solutions for maximum efficiency and results. Typically centered on specific projects—whether it’s server virtualization, a platform migration, or cloud enablement—our professional services deliver extensive technical expertise and comprehensive project management to complete the work efficiently and effectively, with the highest level of service.

Procurement Services

KDI’s procurement services offer a “one-stop” shop for technology purchases. As your IT partner, we can seamlessly procure an array of hardware and software at our volume discount pricing, shipped directly to your business. This relieves you from the “shopping” process, while ensuring the best deals possible. With our nationwide supplier relationships, we help meet your needs whenever and wherever needed.

Our Partners

Through the years, KDI has established strong alliances with leading technology companies that thrive on innovation. Our partners offer products and services that enhance and maximize your IT infrastructure, so that together we can deliver the best solutions for your business. Our partners include:

  • For serious discussions surrounding IT infrastructure we will always partner with KDInfotech. As an IT infrastructure manager, a dominant concern is value add to the business, KDInfotech aligns with your business’ strategic objectives. KDInfotech is responsive, offers above and beyond service, they are easy to communicate with and a great pleasure to work with.

    Dan Orton, IT Infrastructure Manager
    Applied Physics Systems, Inc.
  • We cannot afford downtime or delays caused by computer hardware and software glitches. KDI has never failed to diagnose and fix or repair 100% of my network issues, with speed and friendly service. I would recommend to any company that relies on uninterrupted computing to run their business.

    Richard Hanna
    Hercules Technology Growth Capital
  • KDI has been our trusted partner for the past five years, not only handling day-to-day support requests from our staff, but also developing long-term strategies for our IT infrastructure. They have the leadership and expertise to meet our growing company’s needs, and they always deliver as promised.

    Will Chamberlin
    Vice President Technology, Questus, Inc.
  • KDI’s professionalism and quality of work has made them indispensable to our business. When things go wrong they are always ready, responsive, and able to get the job done. We are extremely satisfied with them as our IT partner, and we don’t see that changing.

    Christopher Palmer
    Family Paths

Contact

Contact us today to discuss your technology needs

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